At STEMpitara, we aim to process and deliver your orders safely and on time.

Orders are generally processed and dispatched within 1–3 working days after confirmation of payment.
Delivery within India usually takes 3–7 working days, depending on the delivery location and courier service.
Shipping charges, if applicable, will be displayed at checkout.
Once your order is dispatched, you will receive tracking details where available.
Delivery timelines may be affected by public holidays, weather conditions, courier delays or other circumstances beyond our control.
Please ensure that the shipping address and contact details provided during checkout are correct.
If a package is received damaged, please contact us as soon as possible with photographs/videos of the package and product.
STEMpitara is not responsible for delays caused by incorrect address details, failed delivery attempts or circumstances beyond our control.

For any shipping-related queries, please contact us at support@stempitara.com.